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Early Access

Your credentials

Wallet

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Protect against losing your phone and card

Finish setup with a 24-word recovery phrase and an encrypted backup. A lost-phone messaging card alone cannot restore your account.

Set up recovery phraseLost your phone and Zik Card?

Lost-phone recovery card

Create and manage your recovery card from your Wallet.

Open recovery card
Go to Vault

Zik Support

Chat assistant · Coming soon

A preview of your future support assistant. These are saved help tips, not live chat. No messages are sent.

Hi, how can we help?

Choose a topic below, or contact the Zik team through a private help ticket.

Never share recovery words, passphrases, PINs or ID images in chat or help tickets.

Contact the support team
Dashboard · Zik Pass